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We do not schedule appointments or send estimates via email.
445 Shore Road, Old Lyme, CT 06371
Clarkvet@outlook.com
Call 860-434-1763

Policies
Cancellations
Please call the office at 860-434-1763 24 hours ahead of time if you know you are not going to make your appointment or drop-off for surgery. We want to serve all of our clients in a timely manner, but when we get no-shows we have just lost an opportunity to schedule someone else's pet who needs us, too. Please be cognizant of other pet owners' needs.
Prescription Refills
There are now TWO ways you can order your refills! You may do so by calling the office at 860.434.1763, or you can request a refill through our PetDesk app. Please know that either way you make your request, we require AT LEAST 24 HOURS advanced notice to fill your prescription.
We do not allow anyone in the facility without prior approval of a staff member.
Please call 860-434-1763, or knock on the reception door to let a staff member know you are here.
We are currently working on becoming a Fear Free ™ facility, so we must limit the amount of people and pets in our facility at any one time. Some of our furry clients do not like strangers (animal or human!), and others can be anxious just being in the office. We aim to provide a calm and stress-free environment to both pets and their parents.
If you would like to learn more about a Fear Free office, please click HERE!
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