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Policies

Cancellations

Please call the office at
860-434-1763 24 hours ahead of time if you know you are not going to make your appointment or drop-off for surgery. We want to serve all of our clients in a timely manner, but when we get no-shows we have just lost an opportunity to schedule someone else's pet who needs us, too. Please be cognizant of other pet owners' needs.

Prescription Refills

There are now TWO ways you can order your refills! You may do so by calling the office at
860.434.1763, or you can request a refill through our PetDesk app. Please know that either way you make your request, we require AT LEAST 24 HOURS advanced notice to fill your prescription.

We do not allow anyone in the facility without prior approval of a staff member.
Please call 860-434-1763, or knock on the reception door to let a staff member know you are here.


We are currently working on becoming a Fear Free ™ facility, so we must limit the amount of people and pets in our facility at any one time. Some of our furry clients do not like strangers (animal or human!), and others can be anxious just being in the office. We aim to provide a calm and stress-free environment to both pets and their parents.

If you would like to learn more about a Fear Free office, please click HERE!
 

We do not schedule appointments or send estimates via email.
Please call our office at
860.434.1763

445 Shore Rd, Old Lyme, CT 06371
Office:
860.434.1763
Fax: 860.434.0880
clarkvet@outlook.com

Current Clients! 
Please take advantage of our free PetDesk app!
You can request appointments, receive reminders, access
vaccination records, refill medications, manage recurring
pet care tasks, get lab results, and even text with us! 

If you would like to become a client, please call our office!

We are CLOSED on
the following holidays:

New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Office Hours:
Monday - Friday  7:30am-6:00pm
Saturday  7:30am-1:00pm
Sunday  Closed

© 2025 Clark Veterinary Hospital. All Rights Reserved. spay and neuter

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