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Policies

Prescription Refills

There are now TWO ways you can order your refills! You may do so by calling the office at 860.434.1763, or you can request a refill through our pet portal, PETLY! Please know that either way you make your request, we require AT LEAST 24 HOURS advanced notice to fill your prescription.

COVID Policy

We are still limiting the number of people who are in the facility at any one time. If you are here for an appointment or to pick-up medicine, food or other products, you MUST CALL to let us know you are here and WAIT for a staff member to let you in. If you don't have a cell phone on you at the time you arrive, PLEASE KNOCK on the front door or ring the bell and wait for a staff member to let you in.

Cancellations

Please call the office at 860-434-1763 24 hours ahead of time if you know you are not going to make your appointment or drop-off for surgery. We want to serve all of our clients in a timely manner, but when we get no-shows we have just lost an opportunity to schedule someone else's pet who needs us, too. Please be cognizant of other pet owners' needs.

For issues with the website, Petly or social media, please contact Peri at cvh.webinfo@gmail.com

Clark Veterinary Hospital

445 Shore Rd
Old Lyme, CT 06371

TEL: 860-434-1763
FAX: 860-434-0880
EMAIL: clarkvet@outlook.com

OFFICE HOURS

Monday - Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 1 PM
Sunday: CLOSED

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We are also CLOSED on the following holidays:
~ New Year's Day
~ Presidents' Day
~ Memorial Day
~ Independence Day
~ Labor Day
~ Thanksgiving Day
~ Christmas Day

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We Accept:

Please click below to apply
for Care Credit!

Petly login for Clark Vet clients who currently have a Petly page: